How Senior Tech & Finance Leaders are innovating CX in 2020
Invest 90 mins of your time on the afternoon of Tuesday, 15th September 2020 with an exclusive group of Founders and C-Level executives from within the UK and Europe, across: Banking, Lending, Property Services, Travel, and Employment Services. Learn what your peer group is thinking and some of the emerging strategies to address the new economic environment.
Prior to this highly interactive virtual session, each of you will present a business or industry challenge relating to the crisis. All participants vote and a challenge is selected prior to the discussion.
- According to a large survey of global C-suites by Forbes, 77% have said that the key to driving revenue growth is to make the customer experience as efficient as possible.
- We’ll be exploring the deepening collaboration between technology and finance, process automation, instant payments and how innovation and differentiation is more important than ever
- Meeting the needs of customers, achieving this in the wake of the Coronavirus pandemic, with budgetary and consumer pressures.