Eps.13 | Cloud | Pioneering Cloud and SaaS, an interview with Mike Glock, CEO of Unifii

Join us in this episode as we explore the innovations of cloud computing and Software as a Service (SaaS) with Mike Glock, CEO of Unifii. Mike brings a wealth of experience in management consulting, enterprise IT leadership, and entrepreneurship, offering unique insights into the transformative impact of cloud-based enterprise service management.

Key Takeaways:
– Unifii’s Origin Story: Mike discusses founding Unifii to revolutionise enterprise service management consulting using cloud and SaaS technologies.
– Barclays ServiceNow Insights: Lessons from Barclays’ ServiceNow implementation, focusing on change management, governance, compliance, and balanced platform customisation.
– Unifii’s Distinction: Unifii’s differentiation lies in its client-focused approach, consistent delivery, and deep expertise in ServiceNow.
– Service Management’s Evolution: A look at the future of service management platforms like ServiceNow, especially their use of AI and ML.
– AI in Financial Services: Mike examines the challenges of AI implementation in regulated sectors like finance, with a focus on compliance and innovation.
– Modernising IT Operations: Mike offers advice on updating IT and service management, emphasising clear goals, stakeholder involvement, and expert partnership.

For an in-depth look at Mike Glock’s insights, be sure to read the highlights from our interview in the accompanying article: https://insights.techpros.io/articles/unifii-pioneering-cloud-and-saas-to-transform-enterprise-service-management

– Find out more about ⁠Unifii: https://www.unifii.co.uk/⁠⁠
– Connect with ⁠Mike Glock, CEO of Unifii⁠: https://www.linkedin.com/in/mike-glock-2956435/
– Connect with ⁠Tim Bond, Host & Founder of Techpros⁠: https://www.linkedin.com/in/tngbond/

Don’t miss the opportunity to gain deeper insights in ⁠Modernising IT Operations⁠ in our upcoming Thought Leadership Roundtables series. Stay tuned for more information and register your interest to be part of this enlightening discussion.

Share this article