Sales & Marketing

The days of ‘selling’ to B2B buyers in the traditional way are all but gone now.

Pressure on people’s time and remote working have changed the way that B2B buyers get their information and discover potential suppliers. The proliferation of digital channels and B2B buyers’ advancing use of them, presents a chance to understand and respond to customers’ needs at a more sophisticated, human and granular level.

B2B Customer Acquisition:
B2B Customer Acquisition:
The Role of Human Engagement in a World of Digital-First Marketing
THIRD EDITION

In this Market View report, several respondents spoke to the importance of maintaining a human-centred perspective. “The line between being a buying representative of an organisation and being an individual with a personal life is blurring more and more online,” remarked one.

B2B Customer Acquisition:
The role of human engagement in a world of digital-first enterprise marketing 3RD EDITION

In this third and final edition of our MarketView publication on the topic, we have delved deeper into the latest thinking and developments around the role of human engagement across the B2B buying cycle. This time we’ve spoken to leading sales and marketing professionals at more than 60 B2B brands around the world, who have candidly shared their latest experiences and insights.

B2B Customer Acquisition: The role of human engagement in a world of digital-first enterprise marketing

This Market View publication brings together fresh insights from 33 senior marketing executives at some of the UK’s best known B2B organisations operating in or adjacent to the IT and associated professional services industry.

B2B Customer Acquisition:
The Role of Human Engagement in a World of Digital-First Marketing

The adoption and impact of digital marketing have been rapidly increasing, but buyers still crave human connection in complex B2B sales cycles. The Market View report provides insights and three key tips for injecting the human experience into the B2B sales process.

B2B Customer Acquisition: The Role of Human Engagement in a World of Digital-First Marketing (Enterprise)

Pressure on people’s time and the fact that many employees still work remotely, post pandemic, have changed the way that B2B buyers get their information and discover potential suppliers.

B2B Customer Acquisition: The Role of Human Engagement in a World of Digital-First Marketing (Enterprise) 2nd Edition

The pandemic transformed the way millions of people lived, worked and communicated. In the B2B sales and marketing landscape, vendors had to find new ways to engage with their customers and employees.

The future of B2B sales is hybrid

Since B2B buyers are using more channels, B2B sellers must, too. Today’s B2B customers are very clear about what they want from suppliers: more channels, more convenience, and a more personalized experience. They want the right mix of in-person interactions, remote contact via phone or video, and e-commerce self-service across the purchasing journey.

Virtual Events: A passing phase or the new normal?

In a world where face to face meetings are increasingly rare, organisers are instead launching a new generation of virtual events, which are not without their challenges. How can organisations create high quality content that will stand out in a crowded marketplace?

The Changing Role of Marketing in Enterprise

Two decades into digital transformation, and it’s not just technology being transformed. The way organisations relate to customers has changed, companies are no longer simply selling products, but delivering customer-focused solutions. The CMO is at the heart of the move towards account-based marketing.

Building next-generation B2B sales capabilities

The pandemic has converted B2B buyers to e-commerce in a big way. B2B sellers need new capabilities to meet their new expectations. Sales leaders worldwide recognize that driving B2B revenue growth will require significant reskilling among their teams. Of more than 400 sales leaders surveyed, 55 percent said that only about half of their sales force has the required capabilities.

The Future Of B2B Marketing: Get Ready For 2025

The seeds for what will happen in B2B marketing by 2025 were already planted in the first phase of the pandemic. Recognizing and preparing are now of paramount importance.

B2B Marketing Trends: The Top Seven Focus Areas

The world we operate in today is far more complex than it has ever been for B2B marketing professionals. Today’s leaders face budget constraints, have to adapt to the impact of the Covid pandemic, which has created both an altered workforce dynamic and shifting customer behaviors, and must take into account new channels and privacy regulations.

Digital engagement: A new era in investment promotion

The Covid-19 pandemic hit many industries hard, especially Foreign Direct Investment. Investment Promotion Agencies exist to attract and facilitate direct investment into regions and countries from international investors. So, what happens when international travel comes to a complete halt?

Balancing Brand with Demand Activation

Achieving Return on Investment on marketing investments is the intention of every technology and services business. But over what period of time? We asked 23 enterprise technology and services marketing leaders about the brand marketing strategies they are currently deploying.

How B2B Sales & Marketing Processes have Changed

To be effective, marketing needs to be increasingly personalised and sales require more research than ever. There’s a need for varying forms of high quality content at every stage of the buying process, with marketing automation tools growing in importance.

Thought Leadership: Today's Sharpest Marketing Tool?

Creating effective thought leadership means evaluating content ideas carefully, and then selecting the best format and platform for distribution. Organisations should strive to be collaborative in the creation of thought leadership, adding voices from customers, industry thought leaders and partners.

Future of B2B sales: The big reframe

Customers nowadays expect more and companies need to shift to put them at the center of sales—by improving channels, technology, talent, incentives, and culture.

Gartner Predicts 65% of B2B Sales Organizations Will Transition from Intuition-Based to Data-Driven Decision Making by 2026

As Virtual Selling Continues to Grow, CSOs Must Identify the Most Valuable Technologies for Driving Business Outcomes.

Featured Sponsor

Network Sunday’s innovative thought-leadership based approach has helped enterprise software and technology sales teams nurture new strategic relationships globally.

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