Hum@ins at Work
What remains after AI?
A cross-sector research programme capturing how senior leaders are navigating the shift to AI-augmented operations across nine business functions and six core themes.
Each interview covers eight questions: three universal questions asked across every function, and five tailored to your specific role. Thirty minutes on Zoom. Questions shared in advance. Limited to 100 interviews across all nine functions for the 2026 report.
Find the questions for your function
Every interview is eight questions. Three are asked across all nine functions, and five are tailored to your role. Choose your function below to preview the full set.
Operations
Target audience: COOs, operations directors, heads of process improvement and supply chain leaders
Operations leaders have always been responsible for efficiency. AI adds a new question: which processes should be redesigned rather than simply improved? The challenge is knowing where AI creates a genuine step-change, where it adds complexity, and how to introduce it without disrupting the business.
Three questions every leader answers
Five questions tailored to your function
- 4
How are you separating the processes where AI creates genuine operational advantage from those where the gains are marginal or not worth the disruption?
- 5
What has your experience been of moving from successful AI pilots to repeatable deployment across sites, teams or business units?
- 6
How are you measuring operational impact from AI beyond anecdote, and what baselines are you using?
- 7
Can your operations teams redesign work themselves using AI, or does every improvement still create a technology bottleneck through IT?
- 8
How are you maintaining quality and oversight as AI handles more operational decisions, and where do you still require human sign-off?
Ready to be interviewed for Operations?
30 minutes on Zoom. Questions shared in advance. Your one-pager published on the TechPros insights platform and included in the 2026 report.
What participants receive
A full-page write-up
A polished one-pager of your perspectives, written by TechPros, for you to use as you wish.
Insights publication
Featured on the TechPros insights platform and shared with senior leaders via LinkedIn.
Early access to the 2026 report
See how your views compare to peers across nine functions before the report goes public.
Roundtable invitations
Invitation to relevant Challenge Forum roundtables with other senior leaders in your function.
Podcast option
Option to appear on the Enterprise Thought Leadership Podcast to expand on your one-pager.
The interview process
Optional briefing call
15 minTechPros walks through the format, confirms which function-specific questions will be used, and answers any questions.
Interview
30 minOn Zoom, with the eight questions shared in advance. Recorded for write-up. Ends with a short anonymous poll that feeds the report’s infographics.
Sponsor follow-up
20 to 30 minA representative from the campaign sponsor, CogniScale, asks three or four follow-on questions to surface concrete examples.
One-pager review
15 to 30 minTechPros walks through the draft one-pager, captures your feedback and confirms the publication date.
Publication
Your one-pager is published on the TechPros insights platform. We email you a week before and on the day, with a draft LinkedIn post you can reshare.
Add your voice to the 2026 report
Nine functions. The reality from people running the businesses, not the conference slides.