The Pandemic has highlighted the need for high levels of trust in our people. The greatest gift we can give is the time and space to let them deliver. We need to ensure that technology is available for employees to find their optimal way of working. It’s not where we work, but how we work. Together.
Contributor
Quote
Publication
Industry / Sector / Sponsor
Trusek
Steven Hatton
Co-Founder & Director
"With banks, innovation has a very very long consultation and discussion process which is why nothing ever gets done."
Banking & Finance, Fintech, Modulr
Virgin Money
Fergus Murphy
Chief Customer Experience Officer
"Existing banks remain dominant because of their brand, their scale and the trust that customers have in them. With the pace at which the market is moving, the greenfield option is a credible option but, many banks will continue to build their digital business from within."
Banking & Finance, Fintech, Marqeta
Moneywallah
Matthew Beeson
Co-Founder
"85% of international money transfers in the UK are still done by the major banks, despite charging 3 times more than the fintechs - this is because of trust and knowing where your money is."
Banking & Finance, Fintech, Modulr
Orkla Group
Jonny Mattsson
Senior Vice President Orkla Group Sales
"Digital is always a challenge because it’s always in a state of constant change but revenue management automation of reporting is being improved. We spend too much time generating insights and not enough acting on it, it’s very easy to end up in analysis paralysis."
Retail, Exceedra
IFFCO Group
Andrey Dribny
CEO, Culinary
"Lots of people and companies spend a lot of effort trying to predict the future, rather than allocating resources in the right area so you can be prepared for the changes that surely will come."
Retail, Exceedra
Bahlsen Group
Jörg Hönemann
Chief Commercial Officer | Chief Financial Officer | Member of the Management Board
"Big data provides a more granular picture to identify opportunities and future challenges. You have to have data, if you don’t have it you are at a significant disadvantage."
Retail, Exceedra
eMerchantPay
Kaloyan Yanchev
Head of Operations and Card Issuing
"Digital-only banking is rapidly becoming ‘normal’ even for people whose main piece of technology is just a mobile phone and this includes B2B payments, especially across Africa and Asia."
Banking & Finance, Fintech, Modulr
Atos
Catherine Dutton
Global Deputy CMO
"Marketing and sales should be working hand in hand and bringing together a long-term and short-term view to enable business growth. With increased competition in the market, CMOs must be braver, bolder and more savvy to differentiate their organisation! This is something I really welcome."
Marketing, Network Sunday
BBVA
Sergio Ortega
Head of Global Commercial Cards Solutions
"The pandemic had a big impact on corporate expenses. For those businesses that didn't have an end-to-end digital process, they had to manage expenses on spreadsheets, enter data manually, create tickets and send details to the operational team. This can be automated through integrations of systems."
Banking & Finance, Fintech, Marqeta
SDK.finance
Pavlo Sidelov
Chief Technology Officer
"The payments process ecosystem can pose challenges because they're fragmented and owned by so many different institutions. It’s routine where someone changes something in a provider and suddenly clients cannot connect or something doesn’t work."
Banking & Finance, Fintech, Modulr