Retail
Consumers now demand much more than value and convenience - and tolerate fewer shortfalls.
Shoppers are reshaping the retail landscape faster than ever before. Nearly 40 percent have switched brands or retailers during the pandemic, and more than 80 percent have new shopping behaviors. More than half of those who used a new channel or service such as “buy online, pickup in store,” for example, said they would continue the practice post-COVID-19. (McKinsey)
Revenue Management: How today’s consumer goods leaders are achieving certainty in an increasingly uncertain world
The Covid pandemic heaped even more volatility onto the FMCG sector: panic buying, supply chain constraints, and huge shifts in shopper behaviour created significant hurdles for retailers and suppliers alike. This eBook takes into account the views of 100 of the biggest FMCG suppliers in Europe.
The five zeros reshaping stores
Consumers now demand much more than value and convenience—and tolerate fewer shortfalls. Shoppers are reshaping the retail landscape faster than ever before. Nearly 40 percent have switched brands or retailers during the pandemic, and more than 80 percent have new shopping behaviors.
Sustainability in retail
Profit, people, and the planet
Retailers increasingly direct their strategy and investments toward sustainable and responsible growth. They are re-evaluating the sustainability credentials of their products and of their overall brand in order to resonate with the wishes of an increasingly wide range of consumers.
The next horizon for grocery e-commerce: Beyond the pandemic bump
Consumers will increasingly shop for groceries online in the years ahead. Retailers must make a series of strategic investments to keep pace.
IDC Retail Insights: Worldwide Retail Commerce and Direct-to-Consumer Strategies
Retail is going through serious transformation. As customer expectations lean toward channel-agnostic experiences, retailers are fast forwarding toward truly omni-channel models enabled by greater online-offline intergration. Conversely, CPG and brands companies are expanding their reach to end consumers through direct-to-consumer (D2C) strategies.
State of Fashion Technology Report 2022
As technological innovation accelerates, fashion companies have an opportunity to serve customers better while also creating a more efficient, responsive, and responsible business.
How current global trends are disrupting the fashion industry
Fashion suppliers and brands, like other companies, are facing significant economic and geopolitical challenges. Here’s what they can do to adapt and thrive.
Featured Sponsor
Exceedra is a leading global provider of sales and distribution solutions for the consumer goods industry. Exceedra, along with their sister company AFS Technologies, joined the TELUS family in September 2020 as part of a new division, TELUS Agriculture.
The Seven Dimensions of a Digital First Strategy
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