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Navigating AI transformation at scale: how global service providers are reimagining value creation
January 25, 2025
2:00 PM GMT
A comprehensive discussion on moving from AI pilots to scaled implementation across service operations.
Event outcomes
Developed frameworks for measuring AI ROI in service environments
Identified key success factors for scaling AI pilots
Created client communication templates for AI-enhanced services
Established best practices for workforce transformation
Key insights
- Start with high-impact, low-risk AI implementations
- Client communication is crucial for AI adoption success
- Workforce training must precede technology deployment
- Measure business outcomes, not just technical metrics
This event is sponsored by
